Policies

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SSTR POLICIES

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  • Our front desk is open from 7am — 12pm and 4pm — 9pm (Special accom­mo­da­tions for late check-in avail­able upon appoint­ment)
  • Upon check-in, guests must provide a credit card and photo ID
  • No walk-ins permitted. All reser­va­tions must be made in advance
  • Check-in time: 4pm   Check-out time: 11am
  • SSTR is a non-smok­ing/non-vaping hostel. Desig­nated smoking area is avail­able outside.
  • We do not allow outside linens. This includes pillows, sheets, blan­kets, pillow­cases and sleeping mats.
  • No outside guests will be permitted.
  • Service animals are permitted, provided they are trained to perform specific tasks to assist with the guest’s disability. Service animals cannot be left on the premises alone. This does not include emotional support, therapy, comfort or companion animals.
  • We will charge $50 for any addi­tional cleanup required by staff, resulting from guest behavior. We will also assess any damage done and charge accord­ingly
  • A parent or legal guardian must accom­pany any guest under 18
  • Maximum stay is 14 nights within the period of one year.

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  • We charge $20 for lost FOBs, $10 for lost keys.
  • Luggage should be locked in room. Lockers will be provided in shared rooms. Guest must provide lock for locker.
  • Alcohol is permitted. Please drink respon­sibly (i.e. don’t get rowdy). Guests must be 21 to consume alcohol on SSTR’s premises, and staff has the right to ID anyone at any time.
  • Drug use on the premises is strictly prohib­ited.
  • No food is permitted inside bunk rooms.
  • Quiet hours from 11pm — 7am are enforced for the comfort of other guests. Please be respectful.
  • Any guests who, in the opinion of our staff, compro­mise the comfort, safety and/or secu­rity of other guests, staff and/or prop­erty, or other­wise violate our poli­cies, will be asked to leave the hostel without a refund
  • No shows/Cancellations within 24 hours of check-in will be charged the full amount of the reser­va­tion
  • Guest infor­ma­tion will not be sold to or shared with any third party

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