Our Policies

For Our Guests

 

We kindly ask our visitors to read and review the policies for South Side Traveler’s Rest when booking with our hostel.
Please contact us with questions.
  • Our front desk is open from 7am – 12pm and 4pm – 9pm.
  • Upon check-in, guests must provide a credit card and photo ID. Credit Card will be autho­rized at check-in, then payment is processed at check-out.
  • No walk-ins permitted. All reser­va­tions must be made in advance.
  • Check-in time: 4pm   Check-out time: 11am
  • SSTR is a non-smok­ing/non-vaping hostel. Desig­nated smoking area is avail­able outside.
  • We do not allow outside linens in any guest rooms or communal areas.
  • No outside guests will be permitted.
  • ADA Service Dogs are the only animal permitted for overnight stays, provided they meet ADA Service Dog require­ments. Respon­si­bility for each dog falls to the guest with whom the reser­va­tion is under.
  • We will charge $50 for any addi­tional cleanup required by staff, resulting from guest behavior. We will also assess any damage done and charge accord­ingly.
  • A parent or legal guardian must accom­pany any guest under 18.

  • Maximum stay is 14 nights in a 12-month period.
  • We charge $20 for lost FOBs, $10 for lost keys.
  • Luggage should be locked in room. Lockers will be provided in shared rooms for smaller items. Locks are not provided, please bring one with you.
  • Alcohol is permitted. Drunk­en­ness is not. Guests must be 21 to consume alcohol on SSTR’s premises, and staff has the right to ID anyone at any time.
  • Drug use on the premises is strictly prohib­ited.
  • No food or drink is permitted inside bunk rooms.
  • Quiet hours from 11pm – 7am are enforced for the comfort of other guests. Please be respectful.
  • Any guests who, in the opinion of our staff, compro­mises the comfort, safety and/or secu­rity of other guests, staff and/or prop­erty, or other­wise violate our poli­cies, will be asked to leave the hostel without a refund.
  • No-shows/­Can­cel­la­tions less than 24 hours before date of check-in will be charged the full amount of the reser­va­tion.
  • Guest infor­ma­tion will not be sold to, or shared with, any third party.

Our Rooms

As the only hostel in Pitts­burgh, we offer private rooms and shared rooms for our guests to reserve.

About SSTR

South Side Traveler’s Rest is the only hostel in Pitts­burgh and offers both shared rooms and private rooms.

Contact Us

Visi­tors and guests are always welcome to contact SSTR with any ques­tions or concerns.